"Personal touches" refer to small, thoughtful details added to an experience, item, or interaction that make it feel unique and special. These touches can include handwritten notes, customized gifts, or tailored services that reflect an individual's preferences or personality. They often enhance relationships and create a sense of connection between people. In various settings, such as hospitality or customer service, personal touches can significantly improve satisfaction. For example, a hotel might leave a guest's favorite snack in their room, or a restaurant might remember a regular customer's favorite dish. These gestures foster loyalty and make experiences more memorable.