Operations management is the field that focuses on overseeing, designing, and controlling the processes that produce goods and services. It ensures that an organization runs efficiently by managing resources like people, materials, and technology. This discipline aims to maximize productivity while minimizing costs, ultimately delivering value to customers. In operations management, professionals analyze workflows, improve quality, and streamline production. They use various tools and techniques, such as lean manufacturing and supply chain management, to enhance efficiency. By effectively coordinating these elements, operations managers help businesses meet customer demands and achieve their strategic goals.