Hospitality staff are individuals who work in the service industry, primarily in settings like hotels, restaurants, and event venues. Their main role is to ensure that guests have a pleasant and enjoyable experience. This can include tasks such as checking in guests, serving food and drinks, and providing information about local attractions. These professionals can include various positions, such as front desk clerks, waitstaff, and housekeepers. Each role contributes to the overall atmosphere and efficiency of the establishment, making it essential for hospitality staff to be friendly, attentive, and skilled in customer service.