Front-office outsourcing refers to the practice of hiring external companies to handle customer-facing functions, such as sales, marketing, and customer service. This allows businesses to focus on their core operations while leveraging the expertise and resources of specialized firms. By outsourcing these functions, companies can improve efficiency, reduce costs, and enhance customer satisfaction. Call centers, for example, are a common form of front-office outsourcing, providing support and assistance to customers without the need for in-house staff. This strategy can help businesses scale quickly and adapt to changing market demands.