Field service refers to the support and maintenance provided to customers at their location, rather than in a centralized facility. This can include repairs, installations, and routine maintenance of equipment or systems. Field service technicians often travel to various sites to address issues, ensuring that products function properly and meet customer needs. Field service is commonly associated with industries such as telecommunications, manufacturing, and HVAC (heating, ventilation, and air conditioning). Companies utilize field service management software to schedule appointments, track technician performance, and manage inventory, enhancing efficiency and customer satisfaction.