Crisis negotiation units are specialized teams within law enforcement agencies that focus on resolving high-stakes situations, such as hostage situations or armed standoffs, through communication. These units are trained to use negotiation techniques to de-escalate conflicts and encourage individuals in crisis to surrender peacefully, minimizing the risk of harm to all parties involved. Members of crisis negotiation units often undergo extensive training in psychology, active listening, and conflict resolution. They work closely with other emergency response teams, such as SWAT and Crisis Intervention Teams, to ensure a coordinated approach to crisis situations, prioritizing safety and effective communication.