A concierge is a professional who assists guests in hotels, apartments, or office buildings. Their primary role is to provide information and services to enhance the guest experience. This can include making restaurant reservations, arranging transportation, or recommending local attractions. Concierges often have extensive knowledge of the area and can help guests navigate their surroundings. In addition to providing recommendations, concierges may also handle special requests, such as booking tickets for events or arranging for personal services like spa treatments. They serve as a valuable resource for guests, ensuring that their stay is enjoyable and stress-free, much like a personal assistant in a hospitality setting.