A concierge is a hospitality professional who assists guests in a variety of ways, ensuring a pleasant and memorable experience. They are often found in hotels, providing services such as booking reservations, arranging transportation, and offering local recommendations. Their expertise helps guests navigate unfamiliar environments and access exclusive experiences. In addition to traditional hotel settings, concierges can also work in residential buildings or corporate offices, where they provide similar services to residents or employees. Their role is essential in enhancing customer satisfaction and creating a welcoming atmosphere, making them invaluable in the service industry.