A complaint, often referred to as a grievance, is an expression of dissatisfaction or concern regarding a specific issue. This can arise in various contexts, such as in the workplace, customer service, or legal matters. Complaints typically highlight perceived injustices, unfair treatment, or unmet expectations, prompting a request for resolution or change. In many organizations, there are formal procedures for submitting complaints to ensure they are addressed appropriately. This process often involves documenting the issue, providing relevant details, and seeking a response from the responsible party. Effective complaint management can lead to improved relationships and better outcomes for all involved.