Business transformation refers to the process of fundamentally changing how an organization operates, often to improve efficiency, adapt to market changes, or enhance customer experience. This can involve restructuring processes, adopting new technologies, or shifting company culture to better align with strategic goals.
The goal of business transformation is to create a more agile and competitive organization. It may include initiatives like digital transformation, where companies integrate digital technologies into all areas of their business, or operational improvements that streamline workflows and reduce costs.