A business analyst is a professional who helps organizations improve their processes, products, and services. They gather and analyze data to identify business needs and recommend solutions. By understanding both the technical and business aspects, they bridge the gap between stakeholders and IT teams, ensuring that projects align with business goals. Their work often involves creating detailed reports, conducting interviews, and facilitating workshops. Business analysts use various tools and techniques, such as data analysis and process mapping, to visualize problems and opportunities. They play a crucial role in project management, ensuring that projects are delivered on time and meet the desired outcomes.