Back office operations refer to the administrative and support tasks that keep a business running smoothly, but are not directly involved in customer interactions. These tasks include functions like accounting, human resources, and IT support, which ensure that the organization operates efficiently behind the scenes. While back office operations do not typically generate revenue, they are essential for maintaining the overall health of a business. By managing processes such as data entry, payroll, and compliance, back office teams help to streamline operations and support the front office, which interacts directly with customers.