The World Airline Awards are annual awards that recognize excellence in the airline industry. Organized by Skytrax, these awards are based on customer satisfaction surveys conducted worldwide. Passengers rate airlines on various factors, including service quality, comfort, and overall experience. The awards cover multiple categories, such as Best Airline, Best Cabin Crew, and Best Business Class. Airlines are ranked based on the feedback from millions of travelers, making the awards a significant benchmark for airline performance and customer service in the aviation sector.