Workforce Optimization refers to the strategic approach of improving employee productivity and efficiency within an organization. It involves analyzing various factors such as workload, skills, and performance to ensure that the right people are in the right roles. This process often utilizes technology and data analytics to streamline operations and enhance overall effectiveness. By implementing Workforce Optimization, companies can better allocate resources, reduce costs, and improve employee satisfaction. Tools like workforce management software and performance metrics play a crucial role in this process, helping organizations make informed decisions that align with their business goals.