Usability Analysts are professionals who focus on improving the user experience of products, particularly software and websites. They study how users interact with these products to identify any issues that may hinder usability. By conducting tests, surveys, and interviews, they gather valuable feedback to inform design improvements.
Their work often involves collaborating with UX designers, developers, and product managers to create user-friendly interfaces. Usability Analysts aim to ensure that products are not only functional but also intuitive and enjoyable to use, ultimately enhancing customer satisfaction and engagement.