Universal Service Obligation
The Universal Service Obligation (USO) is a commitment by governments or regulatory bodies to ensure that essential services, such as telecommunications and internet access, are available to all citizens, regardless of their location or economic status. This obligation aims to provide a baseline level of service that is affordable and accessible, promoting equality and inclusion in society.
In many countries, the USO applies to service providers, requiring them to deliver services to underserved or rural areas where market forces may not incentivize investment. This ensures that everyone, including those in remote regions, can benefit from vital services like telephone and internet connectivity.