Tiered System
A tiered system is an organizational structure that divides resources, services, or benefits into different levels or "tiers." Each tier typically offers varying degrees of access, quality, or support, allowing for a more tailored approach to meet diverse needs. For example, in education, a tiered system may provide different levels of instruction based on student performance.
In business, a tiered system can help manage customer service by offering basic support at a lower tier and more specialized assistance at higher tiers. This structure can enhance efficiency and ensure that resources are allocated effectively, benefiting both providers and users.