Service protocols are established guidelines that outline how services should be delivered to ensure consistency and quality. They define the roles and responsibilities of service providers, the steps to follow during service delivery, and the standards to meet. This helps organizations maintain a high level of customer satisfaction and operational efficiency. These protocols can vary across different industries, such as healthcare, hospitality, or customer support. By adhering to specific service protocols, organizations can improve communication, reduce errors, and enhance the overall experience for both employees and customers.