Self-service technology refers to systems that allow users to perform tasks without direct assistance from staff. Common examples include automated kiosks at airports for check-in, self-checkout machines in grocery stores, and online banking platforms. These technologies aim to enhance convenience and efficiency for users. By enabling individuals to access services independently, self-service technology can reduce wait times and operational costs for businesses. It empowers users to manage their own transactions, leading to a more streamlined experience. As technology advances, self-service options continue to expand across various industries, including retail, hospitality, and healthcare.