Root Cause Analysis (RCA) is a systematic process used to identify the underlying reasons for a problem or issue. By focusing on the root causes rather than just the symptoms, organizations can implement effective solutions that prevent recurrence. RCA is commonly applied in various fields, including manufacturing, healthcare, and software development.
The process typically involves gathering data, analyzing the information, and identifying patterns or trends. Tools such as the 5 Whys and Fishbone Diagram are often used to facilitate this analysis. Ultimately, RCA aims to improve processes and enhance overall performance by addressing the fundamental issues at play.