Review platforms are online websites or applications where users can share their opinions and experiences about products, services, or businesses. These platforms allow consumers to read reviews from others, helping them make informed decisions before purchasing. Popular examples include Yelp, TripAdvisor, and Google Reviews.
Businesses often use review platforms to gather feedback and improve their offerings. Positive reviews can enhance a company's reputation, while negative reviews can highlight areas for improvement. Many platforms also allow businesses to respond to reviews, fostering communication between customers and companies.