Remote support is a service that allows technicians to assist users with technical issues from a distance. Using software tools, they can access a user's computer or device over the internet, troubleshoot problems, and provide solutions without being physically present. This is especially useful for resolving issues quickly and efficiently. Many businesses and individuals rely on remote support for various needs, such as software installation, system updates, and troubleshooting errors. It can save time and travel costs, making it a convenient option for both service providers and users. Popular remote support tools include TeamViewer, LogMeIn, and AnyDesk.