A Relay Service is a communication service that helps people who are deaf, hard of hearing, or have speech disabilities connect with others. It allows these individuals to communicate over the phone by using a trained operator, known as a relay operator, who facilitates the conversation between the person using sign language or text and the hearing person on the other end. The relay operator listens to the hearing person and types or signs the message to the individual with a disability. This service ensures that everyone can participate in conversations, making communication more accessible and inclusive. Relay services can be used for various types of calls, including emergency services and personal conversations.