A Quality Assurance Manager is responsible for ensuring that products and services meet specific quality standards before they reach customers. They develop and implement quality control processes, conduct inspections, and analyze data to identify areas for improvement. Their goal is to enhance customer satisfaction by delivering reliable and high-quality products. In addition to overseeing quality assurance teams, a Quality Assurance Manager collaborates with other departments, such as production and engineering, to address quality issues. They also train staff on quality standards and best practices, ensuring that everyone understands their role in maintaining quality throughout the organization.