Quality Assessment is the process of evaluating a product, service, or system to determine its level of quality. This involves measuring various attributes such as performance, reliability, and customer satisfaction against established standards or benchmarks. The goal is to identify areas for improvement and ensure that the offering meets or exceeds expectations.
In many industries, such as manufacturing and healthcare, Quality Assessment is crucial for maintaining safety and efficiency. Techniques like inspections, audits, and surveys are commonly used to gather data. By systematically assessing quality, organizations can enhance their operations and deliver better outcomes for their customers.