Public transport users are individuals who rely on systems like buses, trains, and subways to travel within urban and suburban areas. They often choose public transport for its affordability, convenience, and environmental benefits compared to driving a personal vehicle. These users can include commuters heading to work, students traveling to school, and tourists exploring a city. Public transport systems are designed to accommodate a diverse range of passengers, making it accessible for people of all ages and backgrounds, including those with disabilities who may require special services or accommodations.