Online Dispute Resolution (ODR) is a method for resolving conflicts through digital platforms. It allows parties involved in a dispute to communicate and negotiate solutions without needing to meet in person. ODR can be used for various issues, including consumer complaints, business disputes, and family matters. This process often involves the use of technology, such as video conferencing and online mediation tools, to facilitate discussions. ODR aims to make dispute resolution more accessible, efficient, and cost-effective, helping individuals and businesses resolve their issues quickly and conveniently.