Juran Trilogy
The Juran Trilogy is a quality management framework developed by Joseph M. Juran, a pioneer in the field of quality control. It consists of three key components: quality planning, quality control, and quality improvement. These elements work together to ensure that organizations can effectively meet customer needs and enhance their products or services.
In quality planning, organizations identify their goals and the necessary processes to achieve them. Quality control involves monitoring and measuring performance to ensure standards are met. Finally, quality improvement focuses on ongoing efforts to enhance processes and outcomes, fostering a culture of continuous improvement within the organization.