Intercultural sensitivity refers to the awareness and understanding of cultural differences and the ability to respond appropriately to them. It involves recognizing that people from different backgrounds may have distinct values, beliefs, and communication styles. This sensitivity helps individuals navigate diverse social environments and fosters respectful interactions. Developing intercultural sensitivity can enhance personal and professional relationships, especially in global contexts. It encourages open-mindedness and empathy, allowing individuals to appreciate the richness of cultural diversity. Training programs often focus on skills such as active listening and adaptability, which are essential for effective communication across cultures, including those represented by Hofstede's cultural dimensions or Trompenaars' model.