In Search of Excellence
"In Search of Excellence" is a management book published in 1982 by authors Tom Peters and Robert H. Waterman Jr.. The book explores the practices and principles of successful companies, identifying key characteristics that contribute to their excellence. It emphasizes the importance of strong leadership, a focus on customer satisfaction, and a commitment to innovation.
The authors conducted extensive research on various organizations, highlighting eight common themes that define excellent companies. These themes include a bias for action, close relationships with customers, and a strong corporate culture. The book has influenced management practices and remains a significant work in the field of business.