An IT Support Specialist is a professional who helps individuals and organizations with their technology needs. They troubleshoot and resolve issues related to computers, software, and networks. This role often involves answering questions, providing guidance, and ensuring that systems run smoothly. In addition to problem-solving, IT Support Specialists may also install and configure hardware and software. They often work in various settings, including businesses, schools, and government agencies. Their goal is to ensure that users can effectively use technology to perform their tasks without interruptions.