IT Operations refers to the processes and services that organizations use to manage their information technology systems. This includes overseeing hardware, software, networks, and data to ensure they function smoothly and efficiently. IT Operations teams are responsible for maintaining system performance, troubleshooting issues, and implementing updates.
Additionally, IT Operations involves monitoring and managing the infrastructure that supports business applications. This includes ensuring data security, managing backups, and providing technical support to users. By effectively managing these components, IT Operations helps organizations achieve their goals and maintain productivity.