ISO 9000 is a set of international standards that focus on quality management systems. It helps organizations ensure they meet customer and regulatory requirements while improving overall efficiency. The standards are applicable to any organization, regardless of size or industry, and emphasize a process approach to enhance customer satisfaction. The ISO 9000 family includes several standards, with ISO 9001 being the most widely recognized. Organizations can become certified to ISO 9001 by demonstrating their commitment to quality management practices. This certification can enhance credibility and open up new business opportunities by showing customers that the organization prioritizes quality.