Healthcare Quality Management is a systematic approach to improving the quality of care provided to patients. It involves assessing and enhancing various aspects of healthcare services, including patient safety, treatment effectiveness, and patient satisfaction. By using data and feedback, healthcare organizations can identify areas for improvement and implement strategies to ensure better outcomes.
This process often includes the use of standards and guidelines, such as those set by The Joint Commission or ISO 9001, to measure performance. Continuous training and education for healthcare professionals are also essential components, ensuring that staff are equipped with the latest knowledge and skills to provide high-quality care.