Front Of House
The term "Front Of House" (FOH) refers to the areas of a venue that are open to the public, particularly in the hospitality and entertainment industries. In restaurants, FOH includes the dining area, bar, and reception, where customers interact with staff. In theaters, it encompasses the lobby, box office, and seating areas where audiences enjoy performances.
FOH staff play a crucial role in creating a positive experience for guests. This team typically includes hosts, servers, bartenders, and ushers, who are responsible for customer service, managing reservations, and ensuring a welcoming atmosphere. Their efforts help establish the overall impression of the establishment.