Defective items are products that do not meet quality standards or function as intended. These items may have manufacturing flaws, design errors, or damage that occurs during shipping. Common examples include electronics that won't turn on, clothing with tears, or appliances that malfunction. When a defective item is identified, consumers often have the right to return it for a refund or exchange. Retailers and manufacturers typically have policies in place to address these issues, ensuring customer satisfaction. In some cases, defective items may also be subject to recalls if they pose safety risks, as seen with certain automobiles or toys.