Crisis Negotiation Teams (CNTs) are specialized groups within law enforcement agencies trained to handle high-stress situations, such as hostage scenarios or barricaded suspects. Their primary goal is to resolve conflicts peacefully through communication, minimizing the risk of harm to all parties involved. CNT members often include police officers, psychologists, and communication experts who work together to establish rapport and negotiate terms.
These teams utilize various techniques, including active listening and empathy, to de-escalate tense situations. By focusing on understanding the needs and emotions of individuals in crisis, Crisis Negotiation Teams aim to create a safe environment for resolution, ultimately prioritizing the safety of hostages and responders alike.