Crisis negotiation is a specialized communication process used to resolve high-stakes situations, such as hostage situations or potential suicides. Trained negotiators aim to establish rapport with individuals in crisis, using active listening and empathy to de-escalate tension. The goal is to reach a peaceful resolution without resorting to force, ensuring the safety of all parties involved. Effective crisis negotiation often involves a team of professionals, including law enforcement and mental health experts. Techniques may include gathering information, understanding the individual's motivations, and offering solutions that address their needs. Successful negotiations can prevent violence and save lives, highlighting the importance of skilled communication in critical situations.