Conflict Mediation is a process where a neutral third party helps individuals or groups resolve disputes and reach a mutually acceptable agreement. The mediator facilitates communication, encourages understanding, and guides the parties toward finding common ground. This approach is often used in various settings, including workplaces, schools, and community disputes. The goal of Conflict Mediation is to promote collaboration and reduce hostility, allowing parties to express their concerns and needs. Unlike arbitration or litigation, mediation is typically voluntary and focuses on preserving relationships, making it a valuable tool for resolving conflicts amicably.