Clerical staff are individuals who perform administrative tasks in various organizations. Their responsibilities often include managing files, answering phones, scheduling appointments, and handling correspondence. They play a crucial role in ensuring that daily operations run smoothly and efficiently. These professionals typically work in settings such as offices, schools, and hospitals. They may use various tools and software, including word processing programs and spreadsheets, to assist with their tasks. Clerical staff are essential for maintaining organization and supporting other employees in achieving their goals.