Case managers are professionals who help individuals navigate complex systems, such as healthcare, social services, or mental health support. They assess clients' needs, develop personalized plans, and coordinate services to ensure that clients receive the appropriate resources and support. These professionals often work with various stakeholders, including doctors, therapists, and social workers, to facilitate communication and collaboration. Case managers play a crucial role in advocating for clients, ensuring they understand their options and access the services they require for improved well-being and quality of life.