A business process is a series of structured activities or tasks that are performed to achieve a specific organizational goal. These processes can vary in complexity and can involve various departments within a company. For example, a sales process may include steps like lead generation, customer engagement, and closing a sale. Effective business processes help organizations improve efficiency, reduce costs, and enhance customer satisfaction. By analyzing and optimizing these processes, companies can streamline operations and ensure that resources are used effectively. Tools like workflow management software can assist in monitoring and improving these processes.