Amy Sosa is a fictional character from the television series Superstore. She is portrayed by actress America Ferrera and serves as one of the main characters throughout the show's run. Amy works at the fictional big-box store Cloud 9 and is known for her strong work ethic and leadership qualities. In the series, Amy navigates various challenges, including her relationships with coworkers and her personal life. Her character evolves from a sales associate to a manager, showcasing her growth and determination. The show addresses themes of friendship, workplace dynamics, and social issues, making Amy a relatable and inspiring figure for many viewers.