AVA, or Automated Virtual Assistant, is a software program designed to assist users by performing tasks or providing information through natural language processing. AVAs can be found in various applications, including customer service, scheduling, and personal organization. They use artificial intelligence to understand user queries and respond appropriately. Many businesses implement AVAs to enhance customer experience and streamline operations. Popular examples of AVAs include Siri, Alexa, and Google Assistant. These tools can help users manage their daily activities, answer questions, and control smart devices, making technology more accessible and efficient.