14 Points for Management
The "14 Points for Management" is a set of principles developed by W. Edwards Deming to improve organizational effectiveness and quality. These points emphasize the importance of a strong leadership commitment to continuous improvement, fostering a culture of collaboration, and focusing on long-term goals rather than short-term profits.
Deming's points advocate for the elimination of barriers between departments, the importance of training and education, and the need for a systematic approach to problem-solving. By implementing these principles, organizations can enhance productivity, reduce waste, and ultimately achieve better results in their operations.