Quality refers to the degree of excellence or superiority of a product, service, or experience. It encompasses various attributes such as durability, reliability, and performance. High-quality items often meet or exceed customer expectations, leading to satisfaction and loyalty. In manufacturing, quality control processes ensure that products are consistently produced to meet specific standards. This can involve testing materials, inspecting finished goods, and adhering to regulations. Companies like Toyota and Apple are known for their commitment to quality, which contributes to their strong reputations and customer trust.