Utility workers are essential employees who maintain and repair the infrastructure that provides services like electricity, water, and natural gas. They ensure that homes and businesses have access to these vital resources, often working in challenging conditions to keep systems running smoothly. These workers may be involved in various tasks, such as installing power lines, fixing water pipes, or responding to emergencies like outages. Their work is crucial for public safety and comfort, making them an important part of the community's daily life and well-being.