Ticket agents are professionals who assist customers in purchasing tickets for various events, such as concerts, sports games, and theater performances. They work for ticketing companies or venues and help clients navigate options, prices, and seating arrangements. Ticket agents may also handle customer inquiries and resolve issues related to ticket purchases. In addition to selling tickets, ticket agents often provide information about event schedules and venue policies. They may use computer systems to manage ticket inventory and ensure that customers receive accurate and timely service. Their role is essential in facilitating access to entertainment and cultural experiences for the public.