A ticket agent is a professional who assists customers in purchasing tickets for various events, such as concerts, movies, and travel. They work at locations like theater box offices, airports, or train stations, helping clients find the best options for their needs. Ticket agents often provide information about prices, seating availability, and schedules. In addition to selling tickets, ticket agents may handle customer inquiries and resolve issues related to bookings. They often use computer systems to manage ticket sales and track inventory. Good communication skills and a friendly demeanor are essential for success in this role.