Station staff are employees who work at transportation hubs, such as train stations or bus terminals. Their primary responsibilities include assisting passengers, managing ticket sales, and providing information about schedules and routes. They ensure that the station operates smoothly and safely for travelers. In addition to customer service, station staff may also handle maintenance tasks and coordinate with other personnel, such as security and maintenance crews. They play a crucial role in enhancing the overall travel experience by addressing passenger needs and ensuring efficient operations at the station.